# FAQs

This page provides answers to common questions about Everest Studios' products and services. If you can't find the answer you're looking for, please [contact our support team](https://everest-community.net/contact).

## General Questions

### What is Everest Studios?

Everest Studios is a versatile development studio with over 15 years of experience in the development sector. We specialize in creating custom solutions including web design, web development, Windows applications, mobile applications, game development, FiveM resources, and much more.

### Do you offer custom development services?

Yes, we offer custom development services tailored to specific client requirements. Most of our work is custom-built for private clients based on specific requests rather than public releases. Please [contact us](https://everest-community.net/contact) with your project requirements for more information.

### How can I purchase your products?

Our publicly available products can be purchased through our website. For custom development inquiries, please reach out through our [contact page](https://everest-community.net/contact).

## FiveM Resources

### Are your FiveM resources compatible with ESX/QBCore/vRP?

Most of our FiveM resources are designed to be framework-agnostic or offer integration with popular frameworks like ESX, QBCore, and vRP. Please check the specific resource documentation for compatibility details.

### Do you offer support for your FiveM resources?

Yes, we provide support for all our official FiveM resources. If you encounter any issues, please consult the troubleshooting sections in our documentation first. If that doesn't resolve your issue, you can reach out through our support channels.

### Can I request custom features for existing resources?

Yes, we can implement custom features for our existing resources. Please contact us with your specific requirements for a quote.

## Technical Support

### How do I report a bug?

If you encounter a bug in any of our products, please provide as much detail as possible, including:

* The name and version of the product
* Steps to reproduce the issue
* Any error messages displayed
* Screenshots or videos if applicable

Submit this information through our [contact form](https://everest-community.net/contact).

### Do you offer refunds?

Our refund policy varies by product. Please refer to the terms and conditions provided at the time of purchase, or contact our support team for more information.

### How quickly can I expect a response to my support request?

We strive to respond to all support requests within 24-48 business hours. Complex issues may require additional time for investigation and resolution.

## Project Collaboration

### Can we hire Everest Studios for an ongoing project?

Yes, we offer both project-based and ongoing development services. Please contact us with details about your project needs and timeline for further discussion.

### Do you sign NDAs for custom development work?

Yes, we're happy to sign Non-Disclosure Agreements (NDAs) to protect your intellectual property and business information when working on custom development projects.

### What is your development process like?

Our development process typically includes requirements gathering, planning, design, implementation, testing, deployment, and maintenance. We maintain regular communication with clients throughout the process and can adapt our workflow to meet your specific needs.


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